Business hours/rates
| Operation period | [Summer] April 25, 2026 (Sat) - November 3, 2026 (Tuesday/Holiday) [Winter] November 28, 2026 (Sat) - March 31, 2027 (Wed) |
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| Business hours | [Summer] Up 9:00-20:48 Down 9:00-21:00 [Winter] Up 9:00-19:48 Down 9:00-20:00 |
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| Operating hours | ● Operates every 12 minutes every hour both up and down. Upbound: Departs every hour at 00, 12, 24, 36, 48 minutes Down: Departs every hour at 00, 12, 24, 36, 48 minutes *During busy times, buses will run every 6 minutes. |
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| Fee |
summer
winter season
・Adults…Junior high school students and above The following credit cards and electronic money can be used to pay for tickets.  Please note that some special tickets may not be available. 
Information on advantageous set tickets
●Central bus set ticketsummer
winter season
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TENGUU zip line
| period | April 25th (Sat) - November 3rd (Tuesday/Holiday) |
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| Business hours | 10:00〜11:30 / 12:30～17:00 Ends at 16:30 from October 1st (Thursday) |
| Fee | 1,200 yen |
| reception | Mountaintop automatic ticket vending machine (cash only) |
| Precautions | Open every day from April 25th (Saturday) to May 22nd (Friday), July 18th (Saturday) to August 30th (Sunday), and October 13th (Tuesday) to November 3rd (Tuesday/Holiday), and open only on Saturdays, Sundays, and holidays other than that. (Even if the event is canceled on weekdays, the slider may be open due to weather or other reasons.) *Closed between 11:30 and 12:30. *Reservations are not possible (reservations will be accepted on a first-come, first-served basis) *[Participation conditions] Target age: Elementary school students and above, height restriction: 120cm or more, weight restriction 120kg or less *If you are a junior high school student (15 years old) or younger, the consent of a guardian (18 years or older) is required. *Persons who cannot properly attach the harness cannot use this service. *Skirts, yukatas, shoes that can be easily removed, high heels, sandals, and bare feet are not permitted. *Customers who have been drinking alcohol are requested to refrain from using the facility. |
TENGUU hot air balloon
| period | May 15th (Friday) - October 20th (Tuesday) |
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| Business hours | 18:00~ Ends as soon as the wind blows *One flight will have a maximum capacity of 5 people and will last approximately 5 minutes. |
| Fee | Adults (junior high school students and above) 3,800 yen Children (4 years old - elementary school students and under) 2,800 yen *Otaru citizen discount: 2,500 yen for adults, 2,000 yen for children *Free for children under 3 years old. *Children under junior high school age must be accompanied by a guardian. |
| reception | Location of service on the day |
| inquiry | Operating company mate 080-4046-8882 (Reception hours 16:00-17:30) mate official homepagehttps://mate-hotairballoon.com/ *During the off-season, inquiries to mate can only be made by email. E-Mail mail●mate-hotairballoon.com *The above email address has been partially changed to prevent spam emails. Please change the ● part to @ before sending. Please enter your name and contact information when sending. |
| Precautions | *If it is not possible to operate at the top of the mountain due to wind, the bus will operate at the foot of the mountain. *Please note that if the wind is strong even at the foot of the mountain, the tour will be canceled for safety reasons. *Operation decisions will be made around 17:00 and will be made on mate's Instagramhttps://www.instagram.com/mate.hotairballoon/The story of It will be posted on the Tenguyama official homepage. |
Tenguyama slider
| Business period | May 23rd (Sat) - October 12th (Monday/holiday) |
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| Business hours | 10：00～12：30／13：30～17：00 Ends at 16:30 from October 1st (Thursday) |
| Fee | Adult 800 yen Child 400 yen *(Mountain summit) Automatic ticket vending machine for sliders (cash only) |
| Precautions | *We will be closed from 12:30 to 13:30. *The event will be canceled in case of rain. In the event of cancellation, the operation may be changed to TENGUU Zipline. *Children between 1 and 6 years old are free when riding with an adult. *Children under 0 years old are not allowed to ride. *Customers who have been drinking alcohol are requested to refrain from using the facility. |
chipmunk park
| Business period | May 23rd (Sat) - October 12th (Monday/holiday) |
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| Business hours | 10：00～17：00 |
| Fee | Admission: Free Squirrel food: 300 yen each (cash only) *Sold at vending machines in the park (special gacha) |
| Precautions | *Please refrain from bringing pets into Chipmunk Park. *In the chipmunk park, chipmunks are free to roam. Please do not feed the animals any food other than the food provided within the park. *When feeding the chipmunks, please use the spoons provided in the park. *If the temperature drops below 15 degrees, they will spend more time in their burrows. |
ski resort pair lift
| Business period/hours |
*Customers using skis and snowboards are asked to use the pair lift only. |
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| Fee |
*Customers using skis and snowboards are asked to use the pair lift only. The following credit cards and electronic money can be used to pay for tickets. Please note that some special tickets may not be available. Great value season ticketTenguyama participates in "Hokkaido Ski Season Net". You can purchase lift tickets for 26 ski resorts at a special price by purchasing this season! Hokkaido Ski Season Net 26 Ski Resorts
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Tenguyama Snow Park
| Business period/hours | Saturday, December 20, 2025 - Tuesday, March 31, 2026 *May end earlier depending on snow conditions. 10:00-19:00 (Reception ends at 18:00) |
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| Fee |
*For rental, please use the ticket vending machine for Sanroku lift tickets. |
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Various services
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ski rental
It's okay to come empty-handed! There is also a rental corner at the ski resort. Please check with the school for details.
●Contact information
Tenguyama Snow School
080-9514-5708
Rental hours: 9:00 - 17:00
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ski school
There are also schools that you can participate in with your family.
Please feel free to contact us for details. -
Rental locker
We have rental lockers where you can store your ski equipment, wear, etc. so that you can come empty-handed and enjoy skiing.
It is installed in a facility adjacent to Sanroku Station.Usage fee 1 day 600 yen 1 month 7,000 yen 1 season 14,000 yen
TENGUU CAFE & SHOP
| Business period | April 25, 2026 (Sat) - November 3, 2026 (Tuesday/Holiday) | ||||||||||||
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| Business hours |
summer
winter season
*Business period and hours are subject to change. The following credit cards and electronic money can be used to pay for tickets. Please note that some special tickets may not be available. |
